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FAQ'S
Yes. Shipping is free on all orders within the United States, with no minimum order amount required.
Our estimated delivery times are:
- Processing time: 1–2 business days
- Transit time: 6–8 business days
- Estimated delivery time: 7–10 business days
For more information, please visit our Shipping Policy.
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.
To start a return, simply reach out to us through our Contact Page or email us directly at info@reillyandnelson.com and the Reilly & Nelson team will guide you through the return process.
You have 30 days from the date your order is delivered to request a return. Items must be unworn, unused, and in their original condition with all tags attached. More information is in our Return & Refund Policy.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use the tracking number provided to follow your shipment through the relevant carrier's tracking service or through our Order Tracking Page where available.
If you have any questions about your order, shipping, returns, or products, please reach out to us through our Contact Page, email us at info@reillyandnelson.com or call us at +1 781-621-9775
Make sure to include your order number when contacting us about an existing order so we can assist you better.
FREE U.S. SHIPPING
Free, carefully packed delivery on every order — straight to your door.
EASY 30-DAY RETURNS
Not the right fit? Return any piece within 30 days for an exchange or refund.
CARING, PERSONAL SERVICE
Questions about sizing or styling? Our friendly team is always here to help.